The Co-operative Bank slumped to a £611m loss last year amid a turnaround plan that saw it slash 1,000 jobs and shut dozens of branches - with more closures to come.
Its 2015 loss - more than double the £264m shortfall in 2014 - was blamed on "issues of the past" as the bank said its core performance improved and it stemmed an exodus of customer account holders.
Chief executive Niall Booker saw his total pay package surge by 25% to £3.85m, boosted by long-term incentive awards.
Meanwhile, job numbers fell by 1,012, or 18%, to 4,470 as 58 branches were closed amid efforts to cut costs. A further 54 branch closures are planned in 2016.
The lender's bottom line was hit as it took an extra charge of £72m for the payment protection insurance (PPI) mis-selling scandal as well as costs of about £99m relating to breaches of consumer credit rules.
Total "conduct and legal risk" charges were £193.7m, 91% up on the previous year, the bank said. It expects to continue to make losses this year and next.
Meanwhile part of the lender's business plan has, as earlier revealed by Sky News, been re-submitted to the Bank of England's Prudential Regulation Authority (PRA) - and approved - after it scaled back its withdrawal from some "non-core" loans.
Mr Booker said during the year the bank had boosted its capital, reduced costs and strengthened its core business.
He added: "The expected widening of our financial loss compared with 2014, due to legacy issues we have known about and highlighted for some time, should not distract from the considerable progress made in turning the Bank around."
The overall number of current accounts at the lender at the end of the year was just over 1.4 million, a net fall of 799, compared to the year before. But it compared to a fall of 66,340 in 2014.
Past scandals and financial woes had been blamed for the previous customer exodus.
The lender was nearly sunk when a £1.5bn hole in its balance sheet emerged in 2013 after the disastrous takeover of the Britannia building society and the aborted plan to swallow up more than 600 branches from Lloyds Banking Group.
It resulted in the wider Co-operative group's 100% hold of the bank shrinking to 20% with four-fifths of the business now owned mainly by US hedge funds.
The lender has also faced tough regulatory scrutiny, failing a bank stress test last year.
In addition, it was tarnished by a drugs scandal involving former chairman Paul Flowers - whose financial competence was questioned by MPs.
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